Refund policy

Return & Refund Policy (English)

We only accept returns for items that are defective and cannot be operated on an official manufacturer console.

  • Returns must be requested within 7 days of receipt
  • No returns accepted for customer preference
  • Third-party consoles or adapters are not covered
  • Return shipping costs are the customer's responsibility

To request a return, contact: free@asu-co.jp