Shipping policy

Shipping Policy

We ship worldwide from Japan using Japan Post services.

Processing Time Orders are shipped within 3 business days after payment confirmation.

Shipping Methods & Estimated Delivery Times

Economy — International Air Packet (Japan Post)

• USA / Canada: 1–2 weeks
• Australia / New Zealand: 1–2 weeks
• Asia: 1–2 weeks

Tracking available. Delivery times may be longer depending on customs clearance.

Express — EMS (Express Mail Service)

• USA / Canada: 3–7 business days
• Australia / New Zealand: 3–7business days
• Asia: 2–7 business days

Priority handling with full tracking.

Tracking All orders include a tracking number. You will receive tracking information by email once your order has been shipped.

Customs & Import Duties Import duties, taxes, and customs fees are the responsibility of the buyer. Please check your country's import regulations before ordering.

Lost or Delayed Packages

If your package has not arrived within the estimated timeframe, please first contact your local post office with your tracking number. Tracking information is available online at 17track.net or Japan Post's tracking page.